Please give COMPLETE contact information, you are sending a valuable product through the mail and we need to be able to return it to you.
The charge is $90.00 each. For safety reasons, It is recommended that you have a professional take your ear impression. You or they can send it and the aids to us in a box that will NOT crush. We will reshell as per your instructions to the limit of the materials we get. We will try to get as close as possible to your audiogram, if it is included, but if these aids were not made for your hearing loss there is no guaranty of us matching your hearing loss. Please include color, style, TELEPHONE NUMBER WITH COMPLETE ADDRESS!! your email address and any other needed information. Getting your hearing aid back to you is very important to us and so many folks forget to include their contact information!
You can download the repair form here. Simply fill it out with all of the pertinent information and print it out! It is recommended that you pack the hearing aid and the survey in a sturdy box and ship it to the address provided on the repair form. You should have your hearing aid back within two weeks.
To view the repair form you will need Adobe Acrobat's Reader which you can download and install here.